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About Doane

Privacy Policy

At Doane, we acknowledge the importance of user privacy and regard it as a crucial component of our operations. Consequently, our rigorous Privacy Policy delineates our strategy to protect your data. Our dedication to safeguarding your information remains steadfast, and we take all necessary actions to ensure compliance with our Privacy Policy in all business endeavours.

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Privacy Policy

Last updated on 22 January 2024

 

This Privacy Policy applies to the website(s) and mobile applications (collectively referred to as the "Sites") provided by Doane & Company Ltd., a company headquartered in London, UK, as well as the other companies within the Doane group ("Doane", “we”, “us”), who serve as data controllers[1] concerning the personal data you share with Doane under this Policy.

The Sites encompass the website www.doane.co.uk and other websites, domains, or mobile applications created and managed by Doane that are linked to this Policy.

Doane recognises the significance of your privacy and places great importance on user privacy. We are dedicated to safeguarding your personal data[2] (which refers to any information you provide to us that can be used to identify you) according to this Privacy Policy.

Doane retains the right, at its sole discretion, to modify and revise this Privacy Policy periodically. Therefore, please review the current version of the Privacy Policy whenever you visit our Sites.

Throughout this Policy, specific terms are defined. You can access their definitions by clicking on the bolded terms or referring to the definitions provided at the end of this Policy.

  • Doane has the potential to gather personal information from you, which may include your name, contact details, occupation, company or university affiliation, industry, region/country, relationship to Doane, reason for contacting Doane, topics of interest, and any other information that you choose to disclose. By browsing our Sites or providing us with information, you explicitly grant Doane consent to process your personal data following this Privacy Policy. Doane may utilise your personal data to fulfil your request, send you marketing communications, handle your job application, or administer your membership.

    Personal data is collected by Doane when you make a request for information or provide information through the Sites. This can occur when you complete a subscription form or submit an inquiry for consulting expertise, when you opt-in to receive emails from Doane, when you agree to participate in research, or when you apply for a role at Doane.

    The personal data that we collect may include your name, email address, title, occupation, company or university affiliation, industry, region/country, relationship to Doane, reason for contacting Doane, topics of interest, any additional background information provided with an application, and any other information included in the messages you send us.

    Additionally, we may be able to collect information about how you use our Sites following our Cookie Policy.

    By browsing our Sites and providing us with this information, you explicitly consent to Doane using your personal data for the purposes and in the manner explained in this Privacy Policy. Please refrain from sending us any information you do not want Doane to utilise.

    Doane will utilise your personal data to fulfil your request, furnish you with the information you have requested, and/or transmit marketing communications to you. If you have applied for a position at Doane, your data will be processed for the purpose of assessing and handling your application and candidacy for the relevant position. Additionally, we may employ your information to analyse and enhance our recruitment and onboarding procedures, as well as to correspond with you regarding Doane events and distribute publications that we believe may be of interest to you.

    Doane may gather personal data and may disclose said information to third-party service providers in an aggregated format for marketing and promotional objectives. However, in such instances, we refrain from divulging any information that could be used to identify you to these entities personally.

    You are not obligated to provide us with any personal data. Nevertheless, if you choose not to do so, we may be unable to process your request or furnish you with the services you are seeking.

    Doane will retain your personal data for as long as deemed necessary to address your request or for the duration of our relationship with you. Should you have applied for a position with Doane, we will retain the personal data associated with your application for a period of up to ten years.

    It should be noted that Doane assumes no responsibility for any information you may publicly disclose in chat rooms, message boards, or similar web pages, including those hosted on or linked to our Sites. You should bear in mind that any information you disclose about yourself online (e.g., via message boards or chat rooms) may be collected and utilised by individuals with whom you are unfamiliar. Furthermore, specific message boards and similar user forums may display IP addresses alongside the name and message of the poster. Doane bears no responsibility for the actions or policies of any third parties who collect information disclosed by users on the message boards, chat areas, or other user forums, if any, on the Sites.

  • We may employ cookies or alternative technologies ("cookies") to acquire specific categories of information during your perusal of our Sites. Detailed information regarding the data collected and its utilisation can be found in our Cookie Policy.

  • We have the potential to disclose your personal information to other entities within the Doane group and other external parties that may be situated in a jurisdiction different from your country of domicile. Doane commits not to distribute or vend your data to any third party for their individual purposes.

    We have the possibility of disclosing your personal data to various entities, such as:

    • Other offices within the Doane group- for a comprehensive list of our offices, kindly refer to the Offices page of the doane.co.uk website;

    • Carefully choose third-party service providers, including marketing service providers (if you have subscribed to our marketing communications), IT systems providers, recruitment service providers, background check providers, data cleansing providers, or event organisers, so that they can offer services to Doane;

    • Our advisors;

    • Law enforcement authorities or other government bodies, when required by law.

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    Third parties, excluding law enforcement authorities or government bodies, will exclusively handle your personal data on behalf of Doane, for the purposes stated in this Policy. Doane will not sell or share your personal data with these third parties for their own use without your consent.

    The companies within the Doane group and other third parties with whom we share your information may be situated in other countries, including those that provide a different level of protection for your personal data than the country in which you reside. In such cases, Doane guarantees the security of your personal data by utilising appropriate legal mechanisms. If you reside in the European Union, these mechanisms include using contracts or wording approved by the European Commission (known as "Standard Contractual Clauses")[3].

  • Our Sites may include connections to websites operated by third parties regulated by their own terms and policies regarding privacy. Doane is not held accountable and assumes no responsibility for the content or your utilisation of these websites.

    The Sites may contain hyperlinks to websites owned by third parties, including social network sites. These websites operate under their terms of use and privacy policies, which you should thoroughly examine before browsing or providing any personal information. Doane is not accountable for the privacy practices of these websites. Furthermore, including a hyperlink to a third-party website does not indicate Doane's endorsement or acceptance of any responsibility for the content or utilisation of said website. Doane shall not assume any liability or responsibility for such content or your utilisation of these websites.

  • Doane has implemented suitable technical and organisational security measures to safeguard your personal data against loss, unauthorised use, modification, or obliteration.

    Doane has instituted appropriate technical and organisational security protocols to safeguard your personal information against loss, misuse, alteration, or destruction. These protocols entail the anonymisation[4] or pseudonymisation[5] of data whenever feasible. Only authorised Doane personnel and the aforementioned third parties will be granted access to your personal data, and solely to the extent necessary for the execution of their duties or the provision of their services. Nevertheless, despite these precautions, Doane cannot provide absolute assurance that unauthorised individuals will be unable to gain access to your data.

  • Depending on your place of residence, you may have the privilege to request access to, correction or deletion of your personal data, as well as the right to object to or request the restriction of the processing of your personal data. Additionally, you may also have the right to withdraw your consent and request that we cease processing or erase your personal data.

    To exercise your aforementioned rights, kindly submit your request utilising our data subject request form.

    Depending on your place of residence, you may be entitled to specific rights in relation to the personal data held by Doane about you. For example, you have the right to request access to your information, obtain a copy, and receive information about how we utilise it. You possess the right to request the correction of any incorrect, inaccurate, or outdated information about you. Furthermore, you may have the right to request that we cease processing your data and/or withdraw your consent to such processing, as well as request the deletion of your information.

    If Doane possesses personal data about you, and you no longer desire for this data to be processed as outlined in this Policy, or if you wish to access, rectify, cancel, or object to such processing, please submit your request using our data subject request form.

    If you receive marketing communications from Doane, you can opt out of receiving future emails or unsubscribe from participating in our programs through the "preferences" page, accessible in every marketing email you receive from Doane. Additionally, you can also submit a request to opt-out by using our data subject request form.

    If you believe we are handling your information unlawfully, we encourage you to contact us using our data subject request form. You may also have the right to file a complaint with your national supervisory authority.

     

    Please be aware that we will take reasonable measures to verify your identity prior to addressing your request.

  • When applying for employment at Doane, it is required to furnish Doane with pertinent information, including personal details, education and employment history, and any other relevant background information that may support your application or that you choose to share. Provide this information to ensure the processing of your application is completed on time.

    Doane will utilise this information to evaluate your suitability for the position you have applied for. This evaluation may encompass an assessment of your skills and experience in relation to the job requirements and the monitoring of feedback and interactions during the recruitment process. Additionally, the information provided may be utilised to analyse internal recruitment procedures, including identifying preferred recruiting sources and enhancing training programs for new hires with diverse educational backgrounds and work experience. Furthermore, it may assist in refining the interview model to enhance the hiring quality. Moreover, the information you provide may be used to inform you about Doane events and send you relevant publications.

     

    Your personal data may be shared with other Doane group companies and third-party entities such as recruitment service providers, background check providers, and IT system providers. These entities may be located in countries different from your country of residence. Specifically, if you apply for a consulting position, your data will be stored in a third-party database in the UK.

     

    Your application data will be retained for up to five years. If you no longer wish for Doane to process your data or if you would like to exercise your rights, please complete the data subject request form.

  • Our websites are not intended for individuals 16 years old or younger. Consequently, Doane will not deliberately gather information about anyone under the age of 16 and kindly asks that no such information be provided to us.

  • If you have any queries regarding this Privacy Policy or how Doane manages your personal data, we kindly request that you complete the data subject request form.

    Alternatively, you may reach out to Doane's Global Data Protection Officer.

     

    Email: DataPrivacy@Doane.co.uk

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  • This section applies to individuals currently residing in the People's Republic of China ("PRC"), excluding Hong Kong SAR, Macau SAR, and Taiwan, as referred to in this Privacy Policy.

    This section is specifically for residents of the PRC and should be read in conjunction with the terms outlined in this Privacy Policy. If there is any conflict or inconsistency between this China section and the Privacy Policy, this section shall take precedence for PRC residents.

     

    The controllers of your personal data are Doane & Company Ltd.

     

    In this section, the term "personal data" includes sensitive personal information, where applicable, and carries the same meaning defined in the relevant PRC data protection laws, as amended occasionally.

     

    Information Collection and Usage

     

    Unless otherwise allowed by applicable PRC data protection laws, we will seek your consent if we wish to use your personal data (including sensitive personal information) for purposes other than those stated in this Privacy Policy.

     

    Sharing of Personal Data

     

    We may occasionally share or disclose your personal data with your consent, as this Privacy Policy outlines.

     

    With your consent, we may transfer, share, or store your personal data outside the PRC, as this Privacy Policy describes. We will ensure adequate levels of protection are in place to safeguard the integrity and security of your personal data or that appropriate security measures are implemented in compliance with relevant privacy and data protection laws.

     

    Your Rights

     

    You have the right to request access to or a copy of your personal data or to request corrections to the personal data we hold about you. In certain circumstances, you may also request the deletion of your personal data.

     

    We will seek your consent before sending you any marketing material or engaging in direct marketing activities. You can withdraw your consent to processing your personal data, unsubscribe from receiving marketing information, request the deletion of your account, or submit complaints or inquiries about our handling of your personal data.

     

    To make such requests or if you have any further questions about your rights and this Privacy Policy, please complete the data subject request form or contact us at DataPrivacy@Doane.co.uk.

     

    Children

     

    Our Sites are not intended for individuals under the age of 16. You are prohibited from using this Site if you are under 16 years old. If you have concerns about your child's privacy or believe your child may have provided us with their personal data, please complete the data subject request form or email us at DataPrivacy@Doane.co.uk. We will promptly take action to delete any information if we learn that we have collected personal data from a child without verifiable parental consent.

     

    Changes

     

    Modifications may be implemented to this Section periodically. We advise you to review this Section frequently for any revisions. If alterations to this Section necessitate your consent by the applicable legislation, we shall duly procure your prior informed consent.

Country-specific Information

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Definitions

  1. The individual or entity responsible for data management, individually or in partnership with others, is the data controller. The data controller determines the purposes and methods of processing personal data.

  2. Personal data encompasses any information that pertains to an identified or identifiable individual, such as a name, identification number, or online identifier.

  3. Standard Contractual Clauses serve as an agreement that companies can engage in to transfer personal data outside of the European Union. The European Commission endorses these clauses and provides adequate safeguards to protect personal data during such transfers.

  4. Anonymising refers to modifying data to render it unidentifiable, meaning it can no longer be linked to an individual, even when combined with other information. Anonymous data is not classified as "personal data".

  5. Pseudonymising involves transforming data in a way that becomes unidentifiable unless additional information is used. Despite this transformation, pseudonymous data is still considered "personal data".

*All regulations are subject to the English version

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